FAQs
How many days after receiving the product I can request a return?
Answer: We truly believe we have some of the best products in the world, and we want to make sure we back that up with 30-Days Money Back Guarantee. If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase. We have 24/7 Ticket and Email Support. Please contact us if you need assistance.
Answer: We truly believe we have some of the best products in the world, and we want to make sure we back that up with 30-Days Money Back Guarantee. If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase. We have 24/7 Ticket and Email Support. Please contact us if you need assistance.
What if a Faulty Item Received?
Answer: If you receive a faulty item, just send us a picture of it to info@aroflit.com along with your order number. If the item deliver to you would be faulty or if withers off in the first wash, we'll send you a free reshipment. You don't have to send it back to us :) All we'd need would be a picture of the faulty item.
2. How long will it take to receive my order?
Answer: Our shipping takes 5-7 business days for USA orders. Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Don't hesitate to email us if you have any questions regarding your shipment!
3.What if the order is not delivered on time?
Answer: We totally understand that it's highly frustrating not to receive the orders on time. You might have ordered it for a special occasion or you simply don't like waiting. Our orders are delivered from our USA factory. all the orders will be delivered in 5-10 business days but in some cases it might be delayed due to post office issues. Every post office can't accommodate packages after a certain limit, hence the delays are caused.
We'd really appreciate if you wait for your order for a few more days. We'll always be there to assist you let you know about it's status. You'll have the tracking details too to keep a check on the status.
It gets very difficult for us to cancel the order after it leaves our factory. So once it leaves our factory, it will reach you :)
Feel free to contact info@aroflit.com if you face any issues due to the delivery time. We'll be more than happy to assist you.
4. Will you have more new products often?
Answer: Yes, we will be Adding new products weekly! Be sure to subscribe to our newsletters to get notified for the new and trending products.
5. Do you ship worldwide?
Answer: Yes, we do ship Worldwide and we offer FREE shipping for the countries USA, UK, Canada, Australia, New Zealand on All orders.
6. May I get a tracking number?
Answer: Yes, of course! All orders include tracking after the order is processed (1-3 days). Email: info@aroflit.com with your order number if you are missing a tracking number and we will send you one at our soonest convenience. Please note that the order number is not your tracking number.
7. Where can I track my order?
Answer: You can click on the Track Your Order button in the footer of the page and can track the order by entering the correct order details and email address.
8. Will I get an email when my order is shipped out?
Answer: Yes! You will get a confirmation email after you have placed your order, and another when your order is dispatched.
9. How can I pay?
Answer: We currently accept both PayPal(which is most trusted and safest) and credit card payments! You do not need a PayPal account to pay.
10. What happens if I type in the wrong address?
Answer: If you provide us with a wrong address and the shipment has not been sent out please email us at info@aroflit.com & we will change it to the correct address if it has been sent out, it is not our responsibility to re-send that item with your new address, so please make sure to type in your correct address when placing your orders!
Answer: If you receive a faulty item, just send us a picture of it to info@aroflit.com along with your order number. If the item deliver to you would be faulty or if withers off in the first wash, we'll send you a free reshipment. You don't have to send it back to us :) All we'd need would be a picture of the faulty item.
2. How long will it take to receive my order?
Answer: Our shipping takes 5-7 business days for USA orders. Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Don't hesitate to email us if you have any questions regarding your shipment!
3.What if the order is not delivered on time?
Answer: We totally understand that it's highly frustrating not to receive the orders on time. You might have ordered it for a special occasion or you simply don't like waiting. Our orders are delivered from our USA factory. all the orders will be delivered in 5-10 business days but in some cases it might be delayed due to post office issues. Every post office can't accommodate packages after a certain limit, hence the delays are caused.
We'd really appreciate if you wait for your order for a few more days. We'll always be there to assist you let you know about it's status. You'll have the tracking details too to keep a check on the status.
It gets very difficult for us to cancel the order after it leaves our factory. So once it leaves our factory, it will reach you :)
Feel free to contact info@aroflit.com if you face any issues due to the delivery time. We'll be more than happy to assist you.
4. Will you have more new products often?
Answer: Yes, we will be Adding new products weekly! Be sure to subscribe to our newsletters to get notified for the new and trending products.
5. Do you ship worldwide?
Answer: Yes, we do ship Worldwide and we offer FREE shipping for the countries USA, UK, Canada, Australia, New Zealand on All orders.
6. May I get a tracking number?
Answer: Yes, of course! All orders include tracking after the order is processed (1-3 days). Email: info@aroflit.com with your order number if you are missing a tracking number and we will send you one at our soonest convenience. Please note that the order number is not your tracking number.
7. Where can I track my order?
Answer: You can click on the Track Your Order button in the footer of the page and can track the order by entering the correct order details and email address.
8. Will I get an email when my order is shipped out?
Answer: Yes! You will get a confirmation email after you have placed your order, and another when your order is dispatched.
9. How can I pay?
Answer: We currently accept both PayPal(which is most trusted and safest) and credit card payments! You do not need a PayPal account to pay.
10. What happens if I type in the wrong address?
Answer: If you provide us with a wrong address and the shipment has not been sent out please email us at info@aroflit.com & we will change it to the correct address if it has been sent out, it is not our responsibility to re-send that item with your new address, so please make sure to type in your correct address when placing your orders!